At Gear Zone, we know how important it is to be able to get in touch with people, when you need to, and however you want to. Whether you'd like to check on or place an order, ask us about products or gear advice, or give us feedback about the site or our service then there's a method to suit you.
If you're enquiring about an order you've placed with us then don't forget to quote your order number, it's not essential but it does speed things up!
Phone 01603 699 873
There's nothing quite like speaking to someone, so if you'd like to call us then we're home Monday - Friday 09:00 - 17:30...although we may have shorter hours on bank holidays. Sometimes our phones can get quite busy so it's often best to...
One of the joys of the internet is that it's open 24 hours a day. Unfortunately we need occassional sleep so if you're browsing out of hours, don't need urgent advice, or are just a bit shy then it's best to email us and we'll do our best to get back to you within a working day.
Snail-Mail's still alive and well (until we can digitally download your gear to you anyway), so if you wish to post us any correspondence or return items then here's the address:
Norwich Outdoor Sports Ltd
Unit 1 Bessemer Road
*Please note this address is not a retail premises and unfortunately you cannot view or purchase goods here.